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Travel & Tourism
HTCS: Hotel, Travel & Customer Service
A comprehensive course in Hospitality, Travel & Tourism, and Customer Relationship Management aligned with global industry standards.
Program Highlights
Hotel Front Office & Concierge
F&B Service & Housekeeping
Travel Geography & Itinerary Planning
Global Distribution Systems (GDS)
CRS Training (Computerised Reservation System)
Complaint Resolution Excellence
Curriculum Overview
1
Module 1: Foundation
- Communication Skills
- Personality Development
- Professional Grooming
2
Module 2: Hospitality Operations
- Characteristics & Intro to Hospitality Management
- Departments of Hospitality
- Food & Beverage Services (F&B)
3
Module 3: Aviation Link
- Ticketing and Airline Documentation
- Passenger Handling Skill
4
Module 4: Travel Technology
- Introduction to the Travel Industry
- Computerised Reservation System (CRS)
- Travel Documentation & Visa Basics
5
Module 5: Service Management
- Customer Service & Its Significance
- Service Industry Characteristics
- Interview Skills & Placement Assistance
Duration
12 Months
Placements
Global & Domestic
Certification
Industry Recognized
Who Can Apply?
- Age: 18 to 32 Years
- Qualification: 10th or 12th Pass
- Good English communication
- Good Looking personality
- No hearing or vision inability
Start Your Professional Journey Today
Join the ranks of thousands of successful alumni working in top airlines and hotels worldwide.